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FAA30200077:   (30200077) FAA Info. Tech. Infra. Libr. (Itil) Stands. & Implementation

FAA30200077 Cancelled
(30200077) FAA Info. Tech. Infra. Libr. (Itil) Stands. & Implementation
COURSE 2008-02-11
This Informational Session will cover ITIL version 3 lifecycle approach to IT service management, its five stages (Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement), and selected supporting processes and functions.
ACR ACR-10
ILT 1.0
Prerequisites

 

D O T Triskelion

U.S. Department of Transportation

Federal Aviation Administration

800 Independence Avenue, SW

Washington, DC 20591

(866) TELL-FAA | (866) 835-5322