FAA30200077: (30200077) FAA Info. Tech. Infra. Libr. (Itil) Stands. & Implementation
FAA30200077 | Cancelled | ||
(30200077) FAA Info. Tech. Infra. Libr. (Itil) Stands. & Implementation | |||
COURSE | 2008-02-11 | ||
This Informational Session will cover ITIL version 3 lifecycle approach to IT service management, its five stages (Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement), and selected supporting processes and functions. | |||
ACR | ACR-10 | ||
ILT | 1.0 | ||
Prerequisites |