Skip to Main Content

FAA30200362:   (30200362) SkillPath Assertive Communication Skills

FAA30200362 Active
(30200362) SkillPath Assertive Communication Skills
SEMINAR 2009-08-20
SkillPath seminar that allows students to project a communication image that commands respect; harness the tools of result-oriented communication; handle conflicts, difficult people and confrontations with composure; use listening skills to your advantage; persuade, negotiate and achieve power over people; say things with tact; get your point across in meetings and before groups; and start conversations, build rapport and leave a positive impression. This item provides 8 hours of credit toward FAAs continuing management education (CME) requirement for managers.
NA NA
OAT 8.0
Prerequisites

 

D O T Triskelion

U.S. Department of Transportation

Federal Aviation Administration

800 Independence Avenue, SW

Washington, DC 20591

(866) TELL-FAA | (866) 835-5322