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FAA30202609:   (FAA30202609) STAR: A Systematic Approach to Mediation Strategies

FAA30202609 Cancelled
(FAA30202609) STAR: A Systematic Approach to Mediation Strategies
COURSE 2017-12-20
This course will survey how successful mediators use a variety of approaches in five fundamental stages of mediation. The participants will learn: Stages of mediation, how to convene and open a mediation, facilitating communication, encouraging problem solving, utilizing the predictability of distributive bargaining, using intangible interests to overcome impasse, facilitation closure, balancing neutrality and fairness, managing emotions, effective case presentation, ethical concerns of mediators and advocates and mediation advocacy tips
NA NA
BLENDED 12.0
Prerequisites

 

D O T Triskelion

U.S. Department of Transportation

Federal Aviation Administration

800 Independence Avenue, SW

Washington, DC 20591

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