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FAA30202623:   (30202623) Communicating with Tact, Diplomacy, and Professionalism

FAA30202623 Cancelled
(30202623) Communicating with Tact, Diplomacy, and Professionalism
COURSE 2018-02-16
The purpose of this training is to provide insights and stimulate discussion on strategies to improve messaging, facilitate conveyance, and enhance understanding and reception to overcome polarities that develop in the workplace due to poor communication. The session will discuss verbal, para-verbal, and non-verbal communication, as well as the importance of developing and refining active listening skills.
ACR ACR
WBT 2.0
Prerequisites

 

D O T Triskelion

U.S. Department of Transportation

Federal Aviation Administration

800 Independence Avenue, SW

Washington, DC 20591

(866) TELL-FAA | (866) 835-5322