FAA49920098: Leadership & Communication Skills for Business Analysts
| FAA49920098 | Active | ||
| Leadership & Communication Skills for Business Analysts | |||
| COURSE | 2017-09-21 | ||
| Effective leadership in business analysis requires collaboration, consensus, communicating for results, and shared leadership. Sharpen the leadership skills required to serve as an effective liaison between the business community and the development team. Learn techniques that maximize your leadership style and advance your business analysis career. Develop skills that help increase customer satisfaction and promote product development efficiencies. Gain hands-on experience in analyzing stages of team development and maximizing user involvement and ownership. This course explains the challenges and issues concerning leadership and how to best meet these challenges. It helps you assess your own personal styles, describes the stages of team development and barriers to team performance, and explains how to enhance communications, resolve conflicts, and negotiate win-win solutions. This course is consistent with the knowledge areas of International Institute of Business Analysis A Guide to the Business Analysis Body of Knowledge (BABOK Guide). Learning Objectives Explain the leadership role of the business analyst Prepare a stakeholder management plan to understand the business environment and manage stakeholder relationships Prepare a business analysis communication plan to apply business analysis communication best practices Identify benefits of using the Myers-Briggs Type Indicator (MBTI) when interacting with others Foster a collaborative working environment Develop strategies for effective problem solving, decision making, and conflict resolution Use negotiation as a technique to gain understanding and increase stakeholder buy-in and commitment Course Topics Introduction Management Concepts Activity: Introductions & Expectations Course Objectives Agenda Action Plan Announcements Leadership & the Business Analyst What is Business Analysis? Leadership Dimensions of Leadership Leaders & Managers Leadership Today Changes in Leadership | |||
| AJV-W | AJV-W | ||
| BLENDED | 24.0 | ||
| Prerequisites | |||
