FAA30201309: (30201309) Resolving Conflict Creatively as a Leader
| FAA30201309 | Cancelled | ||
| (30201309) Resolving Conflict Creatively as a Leader | |||
| COURSE | 2015-06-12 | ||
| This course addresses how to resolve conflict among individual employees and groups of employees. Objectives include: List the most common sources of conflict; Describe the different styles of dealing with conflict; Understand how to use listening skills to match the best style to the situation and desired outcome; List possible strategies for helping employees resolve conflict individually and as a part of a group. | |||
| NA | NA | ||
| ILT | 1.0 | ||
| Prerequisites | |||
