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FAA57142:   (57142) (CBI) Managing Issues in the Workplace (Air Traffic)

FAA57142 Cancelled
(57142) (CBI) Managing Issues in the Workplace (Air Traffic)
COURSE 2003-10-24
Through scenario-based interaction, techniques and strategies for resolving problems in the workplace are demonstrated. Supervisors will be given the opportunity to apply the five basic problem-solving steps, discriminate between resolving issues and negotiations, and identify good communication techniques. Formerly course MGT08 and 12708.
AMA-530
CBT 1.0
1 10/04/2006
Prerequisites

 

D O T Triskelion

U.S. Department of Transportation

Federal Aviation Administration

800 Independence Avenue, SW

Washington, DC 20591

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