FAA60000024: (60000024)Spirit of Performance # 1 Customer Service
| FAA60000024 | Active | ||
| (60000024)Spirit of Performance # 1 Customer Service | |||
| SEMINAR | 2008-07-02 | ||
| Spirit of Performance # 1 Customer Service, Video and discussion session, What does it mean to be in a customer service oriented organization?, Who is our customer and what is their primary focus?, How does customer service impact the success of the ATO, How can we each improve our customer service?, Note this is #1 in a series of 3 videos with discussion guides. This item provides .75 hours of credit toward FAAs continuing management education (CME) requirement for managers. | |||
| AJG-1 | AJG-1 | ||
| BLENDED | 0.8 | ||
| Prerequisites | |||