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FAA60000024:   (60000024)Spirit of Performance # 1 Customer Service

FAA60000024 Active
(60000024)Spirit of Performance # 1 Customer Service
SEMINAR 2008-07-02
Spirit of Performance # 1 Customer Service, Video and discussion session, What does it mean to be in a customer service oriented organization?, Who is our customer and what is their primary focus?, How does customer service impact the success of the ATO, How can we each improve our customer service?, Note this is #1 in a series of 3 videos with discussion guides. This item provides .75 hours of credit toward FAAs continuing management education (CME) requirement for managers.
AJG-1 AJG-1
BLENDED 0.8
Prerequisites

 

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