Crucial Accountability Training teaches managers how to enhance accountability, improve performance, and ensure execution. Whether you're preventing problems or managing a crisis, this training helps move teams and organizations to the next level with a revolutionary yet simple approach. The training directly addresses gaps between expectations and performance with a model that ensure individual and team effectiveness. It includes practical instruction to hold people accountable, master face-to-face performance discussions, motivate without using power, enable without taking over, and move to action. This item provides 16 hours of credit toward FAAs continuing management education (CME) requirement for managers.This course is based on the book Crucial Accountability, Tools for Resolving Violated Expectations, Broken Commitments and Bad Behavior, Second Edition by Kerry Patterson, Joseph Grenny,David Maxfield, Ron McMillan, and Al Switzler. For those who have completed the Crucial Conversations training (FAA30200123), a one-day version is available (see Crucial Accountability, A Crucial Conversations Companion Course (1-day))
